Getting started
New to Fusionhost? Start here.
Knowledge Base
Answers, step by step
Practical guides written by our support team — the same instructions we’d walk you through on a ticket, available whenever you need them.
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Set up and troubleshoot your email.
Domains and DNS
Manage your domains and DNS records.
Security and backups
Keep your website safe and recoverable.
Billing
Invoices, renewals and payments.
Reseller and WHM
For our reseller customers.
Can’t find what you need? Contact our team or raise a support ticket and a real person will help.
Customer reviews
Help that customers rate
It took minutes to buy my personalised domain name, to order my web hosting and to install a SSL certificate… I have commissioned fusionhost to build my website and to provide me with training on how to use the website!
★★★★★
Got me up and running quickly with minimal fuss. Very professional and reliable.
★★★★★
If anything has gone wrong, typically they tell me and it's sorted before I have been aware of it. A top company who work hard to make your web experience simple and engaging. I know of none better!
They transferred my website from a multinational web host that had no support to their hosting platform within 48 hours with no problem and more importantly no downtime!
★★★★★
Perfect prices, excellent customer service and no task is too small. Servers are connected to fast networks, are very responsive and have not skipped a beat. … Great company, even better people.
Assistance with the transfer was superb, all went smoothly with minimum downtime. Now working perfectly without any issues. Good decision on our part, just wish we had done it earlier.
Personalised Customer Support… At last!
They set up my server, they secured my server and they also provide all of the maintenance involved in running a web server… fusionhost took care of everything, so I can concentrate on running my business!
★★★★★
A very professional company with great…
A very professional company with great customer service. They are trustworthy and honest, two very important qualities I value hence I've been with them for over 8 years. Highly recommend them
It's rare these days to come across a company that does exactly what it says it will do. Fusionhost was that company for me. … thank you for great service and just your ability to get it done with NO dramas!!
Do I need to be a customer to use the guides?
No. Our guides are free for anyone to read. If you host with Fusionhost and need hands-on help, our team is a support ticket away.
What if I can't find the answer I need?
Contact us or, if you're a customer, raise a ticket. A real person will help, and if the question comes up often, we'll write a guide for it.
What's the fastest way to get technical help?
If you're a customer, raise a support ticket from your client area. It goes straight to the people who can fix things, along with your account details, so there's no back-and-forth.
What kind of support is included?
Personalised help from our British team, all year round, through support tickets in your client area. Business and Pro plans get priority support. You'll always deal with a real person who reads your question properly, not a chatbot.