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Our 30-day money-back guarantee

How Fusionhost's 30-day money-back guarantee on hosting works, what it covers, what it doesn't, and how to ask for a refund.

2 minute readLast reviewed 16 October 2026

If you choose Fusionhost hosting and it isn’t right for you, you can have your money back within 30 days of ordering. We’d rather you leave happy than stay unhappy.

What’s covered

The hosting fees for new hosting plans, if you cancel within 30 days of your first order.

What isn’t covered

  • Domain registrations and transfers, because registries charge for them as soon as they’re processed and don’t give refunds.
  • Renewals of existing services, and services ordered more than 30 days ago.

How to ask for a refund

Raise a support ticket within 30 days of your order and tell us which service it’s for. It helps us to know why it wasn’t right, but you don’t have to tell us.