You can keep your domain and DNS with Fusionhost and still use it with other services, such as Microsoft 365 or Google Workspace for email, or a shop platform for your online store. You connect them by adding the DNS records the service gives you.
The general process
- In the other service’s setup screens, add your domain. It will give you a list of DNS records to create, usually a TXT record to prove you own the domain, then some combination of MX, CNAME and A records.
- In cPanel, open Zone Editor and add each record exactly as given. See editing DNS records.
- Go back to the other service and click its Verify button. If it doesn’t verify straight away, wait an hour and try again.
Moving email to Microsoft 365 or Google Workspace?
- Replace the existing MX records with the new service’s MX records, rather than adding them alongside.
- Update your SPF record so it includes the new service. Remember: only one SPF record per domain. See SPF, DKIM and DMARC.
- In cPanel, check Email Routing (under Email › Email Routing) is set to Remote Mail Exchanger, so the server knows your email lives elsewhere.