Existing customers
The fastest way to get technical help is a support ticket from your client area — it goes straight to the engineers.
Raise a support ticket →
Contact Us
Talk to a real person
No chatbots pretending to be human, no offshore call queues. Just our British team, ready to help with anything from pre-sales questions to technical support.
Pre-sales questions
Not sure which plan fits? Use the form below or send us a message and we'll give you an honest recommendation.
Jump to the form →Service status
Check the live health of our hosting platform, email and network before raising an issue.
View service status →Your account
Where we are
Our team works from Plymouth, Devon. Your website is hosted in iomart’s Central London datacentre.
Company details
Fusion3 Limited, trading as Fusionhost. Company number 14790015, registered in England and Wales.
Registered office: 124 City Road, London EC1V 2NX
Send a message
We'll get back to you quickly
Fill in the form and our team will reply by email — usually the same working day.
Based in Plymouth
Proudly British, proudly local
Fusionhost is based in Plymouth, Devon — supporting businesses, students and veterans across the UK and worldwide since 1999.
Customer reviews
What happens when you get in touch
★★★★★
If anything has gone wrong, typically they tell me and it's sorted before I have been aware of it. A top company who work hard to make your web experience simple and engaging. I know of none better!
★★★★★
Got me up and running quickly with minimal fuss. Very professional and reliable.
★★★★★
A very professional company with great…
A very professional company with great customer service. They are trustworthy and honest, two very important qualities I value hence I've been with them for over 8 years. Highly recommend them
They transferred my website from a multinational web host that had no support to their hosting platform within 48 hours with no problem and more importantly no downtime!
★★★★★
Perfect prices, excellent customer service and no task is too small. Servers are connected to fast networks, are very responsive and have not skipped a beat. … Great company, even better people.
It took minutes to buy my personalised domain name, to order my web hosting and to install a SSL certificate… I have commissioned fusionhost to build my website and to provide me with training on how to use the website!
Assistance with the transfer was superb, all went smoothly with minimum downtime. Now working perfectly without any issues. Good decision on our part, just wish we had done it earlier.
Personalised Customer Support… At last!
They set up my server, they secured my server and they also provide all of the maintenance involved in running a web server… fusionhost took care of everything, so I can concentrate on running my business!
It's rare these days to come across a company that does exactly what it says it will do. Fusionhost was that company for me. … thank you for great service and just your ability to get it done with NO dramas!!
How quickly will you reply?
We usually reply to messages from our contact form the same working day. Support tickets from existing customers go straight to the team who can fix the problem.
What's the fastest way to get technical help?
If you're a customer, raise a support ticket from your client area. It goes straight to the people who can fix things, along with your account details, so there's no back-and-forth.
Can I ask questions before I buy?
Of course. Use our contact form to ask anything about plans, migrations or what will suit your website. You'll get an honest recommendation, even if that means a smaller plan.
What kind of support is included?
Personalised help from our British team, all year round, through support tickets in your client area. Business and Pro plans get priority support. You'll always deal with a real person who reads your question properly, not a chatbot.
Where are you based?
Our team is based in Plymouth, Devon. Your website is hosted in iomart's Central London datacentre.