Our 4 Step Support Process

We aim to provide the best possible support to our fusionhost family. This dedicated support page has been handcrafted to help guide you to the best support solution for you in the fastest possible time!

Customer Support

Are there any current issues?


We aim to have all of our systems operational 24/7, 365 days a year, there can sometimes be unexpected outages or scheduled maintenance. Before contacting customer support, please check our system status page.

Knowledgebase & Self Help Guides


The majority of our customers find the answers they are looking for in our knowledgebase base & self help guides that are located within your customer control panel, under the heading ‘Support’.

Ask us a question


Our UK based support team are available to answer your queries via the helpdesk 24/7/365. Click the link below to login to your control panel then simply select Ask a Question and submit your support request.

Chat With Us


You can contact our sales and customer support team by using our live chat or you can use our customer only support ticket system which is operational 24/7/365 days a year, we are here for you!

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The fusionhost cloud platform is available in over twenty countries, in four different continents! With a total of 20 locations across Europe, America, Asia, and Australia, get the same top-tier service no matter where you choose to deploy your fusionhost service.


  • Fusionhost helped me set up my online shop so that I can showcase and sell my as been my web host for over five years and they have been great! There customer support has been great; unlike other companies there support isn't scripted! They actually take their time to help you!!

    Jessica Thompson

  • We have multiple products with Fusionhost; domain names, two SSL certificates and a cloud web hosting package to showcase our business websites. We have been hosting our websites with Fusionhost for over four of years and any technical issues we've encountered have been rectified quickly!

    Peter Evens

  • I discovered Fusionhost whilst attending my local Universities Freshers Fair. I always wanted to create an online portfolio to showcase my student work. After discussing my idea with the Fusionhost team they assisted me in getting my portfolio online. I cannot thank them enough!

    Nicola Bruce

  • Fusionhost was a logical choice for us to host our website. Their service and products allowed for a seamless setup. They are competitively priced and have a team of experts on hand to help you when you require assistance. We would recommend the service they provide without hesitation.

    Dave Hill; Concepts Ltd.

  • I was a bit worried when I looked into setting up my first website to promote my business venture. Fusionhost looked great so I thought I would give them ago and was not disappointed, they set up my domain name with ease and answered my support questions very quickly.

    Terry Daniels; El Tels Karaok.


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